Zendesk for Claude, Cursor, ChatGPT & agents

Zendesk — list and search support tickets with status / priority filters, fetch full ticket detail, create new tickets with tags, update existing tickets (status, priority, tags, comments)

curl -fsSL https://syncorelabs.ai/install.sh | sh

What it does

Zendesk — list and search support tickets with status / priority filters, fetch full ticket detail, create new tickets with tags, update existing tickets (status, priority, tags, comments). Use when the user mentions Zendesk, support ticket, customer issue, helpdesk, CSAT, requester, or wants to triage / reply / close customer support tickets.

The Zendesk skill is one of 75+ pre-wired Syncore integrations that any MCP-compatible client — Claude Desktop, Claude Code, Cursor, Windsurf, Codex CLI, and ChatGPT desktop — can call out of the box. You don't configure MCP servers or copy API keys into a JSON file; the Syncore daemon discovers the skill at startup and exposes its tools to whichever AI client is running.

Sample prompts

Once Syncore is installed and Zendesk is connected, ask your agent something like:

• “List tickets from Zendesk.”
• “Get ticket from Zendesk.”
• “Create ticket from Zendesk.”

Tools available (5)

• zendesk__list_tickets

  List recent Zendesk support tickets with optional status filter (new / open / pending / hold / solved / closed). Use when the user wants to triage the queue, see what's open, or pull active customer issues.

• zendesk__get_ticket

  Fetch full details of a Zendesk ticket by id — subject, requester, comments, tags, status, priority. Use when the user wants the full context of one customer issue.

• zendesk__create_ticket

  Create / file / open a new Zendesk support ticket with subject, description, priority (low / normal / high / urgent), requester email, and tags. Use when the user wants to log a customer issue or escalate a bug into the helpdesk.

• zendesk__update_ticket

  Update / reply / close / re-tag a Zendesk ticket — set status, priority, tags, or post a public/internal comment. Use when the user wants to respond to a customer, resolve / pend / close a ticket, or annotate it for the team.

• zendesk__search_tickets

  Search Zendesk tickets using Zendesk search syntax (status:open priority:high subject:'login'). Use when the user wants to find tickets by complex filters or pull a saved-view-equivalent slice.

How to connect

Zendesk needs a provider API key to talk to zendesk. Connect it from the Syncore dashboard:

1. Run curl -fsSL https://syncorelabs.ai/install.sh | sh on macOS / Linux (or the PowerShell command on Windows).
2. Run syncore login to create your account and a device-bound encryption key.
3. Visit syncorelabs.ai/connect and authorize Zendesk.
4. Run syncore update to sync the skill + credentials to every installed AI client.

Pricing

Free at every Syncore tier. Connect your account once at /connect; the OAuth or API-key credential stays encrypted on your machine and syncs to your other devices via the Syncore vault.

See the full Syncore pricing breakdown — Free $0/mo, Pro $29/mo, Ultra $99/mo — on the homepage.